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Shaked Nava A.Artelt Detlev

Virtual Agents & Avatars

with Respect to Patient-Care Provider

AutorShaked Nava A.Artelt Detlev
QuelleSonstige Datenquellen
ISBN978-3-319-11685-3
Lieferbarkeitlieferbar
KatalogisatBasiskatalogisat
VerlagSpringer International Publishing
Erscheinungsdatum11.05.2017
Buch | Kartoniert
53,49 €
inkl. 7% MwSt.

Beschreibung (Langtext)

The book provides an look at the role of Avatars and Virtual Agents in the delivery of healthcare. It also closely examines the rate of patient satisfaction with such avatars and virtual agents at various stages of healthcare delivery. This book discusses the evolution of health care with respect to customer service. The author then covers the industry changes in respect to patient-care provider relations & customer satisfaction. Presents a look at how content and technological aspects must be taken into consideration for design & usability purposes.